Of course we contacted customer service and was promised that we would get a couch delivered in two weeks. Always very happy and always go back. When the delivery people arrived today they were polite and courteous and even congratulated us on our new home purchase. I was assured that the couch would be delivered on a particular date. Mays started six games at the end of the season and averaged 15.3 points and 8.3 assists with just 1.7 turnovers per contest. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. All the time, they said they needed to reach out to the vendor to check what they could do. We found a really great one with expandable panels for $350 which we thought would work great in our small place. WTF. They sent me back to Chesterfield. So of course I'm always a little skeptical on having people come to the house and fix things when my husband isn't home. We looked at a few places and decided value city had the best prices. She also basically said it was our fault for signing off in it when we picked it up! I came to Value City to see what they had and ended up with such a pushy and aggressive salesman that I never even got to try out mattresses or look. I also purchased my mattress from here. Ripoff Report | Value City Furniture complaints, reviews, scams If you're wondering whether Value City credit card is the right card for you, read on. Screw falls out of the bottom. Value City is a furniture retail chain that is found throughout the midwest, southern, and eastern states. He mumbled things I could not make out and never once smiled or acted at all happy to help. Finally after asking to speak to the manager, Robert Smith walked out and admitted he wasn't actually the store manager. The selection is nothing to write home about, but the service makes up for it. I was amazed how 4 grown men who WORKED THERE looked us directly in the face and didn't smile or anything just stared. We had called the store to complain so they gave us back $100. 3 employees were sitting at the entrance on the furniture on their phones. I am not sure, but he wasn't pleasant. With over 30 options to choose from, recliners start at just $399 with both power reclining and manual options. Most customers like these options with some complaints about durability and delivery. Was charged an exorbitant re-stocking fee some 15-20% of my total for a custom couch that didn't fit. I would never recommend and people if you need it in the year you place the order, try another store but don't put your trust in VCF. Placed my order for a lift chair in September and keep getting reasons for the delay. First off they didn't have tools and needed to use mine, strike one. Good help is hard to find.. The alternative fact store. They can't refund the money, they can't pick up the wardrobe back, but they can offer 20% off. Ever." They came out yesterday with a nice, new box spring. The sales people are alright, your average sales people really. He refused. Signed the papers and agreed on delivery date. Picking up the furniture was delayed because product not in when they said it would be, but they made up for it by delivering free. If you have months to wait for your purchases with no communication or anything from the local or corporate office, Value City Furniture is the place for you. I bought a bedroom set from here. With options starting at under $300, VCF's offerings are quite affordable versus many furniture competitors. While most customers have good things to say about the price and initial feel, there are some concerns about durability for some customers. The day before promised delivery, the store called and said. Value City - Mattress Store Reviews | GoodBed.com Was new to town and stopped in at Value City Furniture in Traverse City to look around- was met with a friendly smile by Jake and found a table in clearance that I had to have! But the customer service deterred me from making that purchase. Followup: I just got a call from customer service, Miss India Stevens handled my claim. We had trouble with the warranty Tyra and Tim resolved our issues, and treated with respect and made it easy to get our new chair. I worked with Chris and she was extremely understanding. The lady who answers the phone has the worst attitude. Want to know which is the closest to your home?Take a look at the handy store locator for more information. When it comes to shipping and delivery, we found a mixed bag of reviews. Customer service and their inability to keep ahold of the details of their sales are pitiful. $4,000 plus spent and I wish I had read the reviews. This store needs a lesson in customer service, huge disappointment. Johnathan, the manager, assures me that he will get to the bottom of this, and take care of the problem, even if he has to make the delivery himself. It took 3 rentals & 2 trips to the store to get the right furniture! On December 7, I emailed regarding this situation, and I am still waiting for something to be done since that time. I heard one guy say that the store had it, but no one could find it. I finally just walked out and went somewhere else to buy it. My boyfriend and I had just bought our first house, so we needed furniture for every room. In Uman, a small city around 125 miles south of the capital Kyiv - and some 200 miles from the front line - two rockets hit three high-rise buildings, which included residential buildings and . Before you make any final decisions, its best to keep reading this Value City Furniture review to find out what customers have to say about the companys quality of products, customer service, and delivery. I really need a new desk and it won't fit in my Honda.
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