Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Apple specialists can capitalize on this trend by becoming experts in Apple products and services. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. Discover even more benefits of doing what you love. You are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Thats why we offer a wide range of benefits for all our full-time and part-time team members. Giving back is an important part of the Apple community. Technical Specialist hourly salaries in the United States at Apple - Indeed Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Apple Specialist Resume Example - livecareer Your communication skills can help you to convey information effectively and build strong relationships with others. At [CompanyX], we rely on our Apple Specialist to be the expert on all things Apple from hardware to software to accessories. Related: Apple Specialist Interview Questions and Answers. to let us know you're having trouble. Roles include Creative, Technical Specialist, and Genius. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. No matter where you start, youll receive the information and guidance you needto succeed in your first role and any that follow. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Learn more about your EEO rights as an applicant (Opens in a new window) . Helping roll out the training program for Apples first wearable, Apple Watch, she found herself thriving in a range of new career experiences within the store, ultimately being promoted into management. As mobile devices become more complex, technicians will be needed to repair and maintain them. All Apple Retail employees, including seasonal hires, receive discounts on Apple products and deals on third-party accessories and services. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. real person. Where personal and professionalvalues meet. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. You reassure customers when delivering product diagnoses and potential solutions. You may be communicating with customers over the phone, in person or through email. Apple Technical Specialist Interview Questions | Glassdoor Help new owners get started and help current owners troubleshoot their mobile devices. Able to work on weekends as needed.. To be successful as a technical specialist, you should demonstrate expertise in software and . The Apple Store is a retail environment like no other uniquely focused on delivering amazing customer experiences.
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