You need to interoperate with third-party PBXs and/or equipment such as overhead pagers, analog devices, and so on. However, to enable users to make calls outside your organization, you need to connect Phone System to the Public Switched Telephone Network (PSTN). Calling Plan is available in your region. To make and receive PSTN calls, you need to add telephony capabilities to your Azure Communication Services resource. Practical Guidance Assessment For Voice (16802) | PDF - Scribd For other scenarios, see Microsoft telephony solutions. In either case, the admin must specify the following cmdlet: Migration and interoperability guidance for organizations using Teams together with Skype for Business, Configure hybrid connectivity between Skype for Business Server and Microsoft 365 or Office 365, Setting your coexistence and upgrade settings, Using the Meeting Migration Service (MMS), More info about Internet Explorer and Microsoft Edge, Coexistence of Teams and Skype for Business, Teams client experience and conformance to coexistence modes, A user in Skype for Business Online, with a Microsoft Calling Plan, A user in Skype for Business Online, with on-premises voice functionality, A user in Skype for Business on-premises with Enterprise Voice, Summary of per-tenant configuration of Direct Routing, configure the organization for Skype for Business hybrid, Manage phone numbers for your organization, Pair the SBC to the Direct Routing service of Phone System. In addition you must ensure the following: On-premises Enterprise Voice is configured and tested for on-premises users This includes PSTN connectivity components. Many businesses lack the time, resources, and expertise to manage relationships with multiple service providers. Using the on-premises Skype for Business tools, run Move-CsUser with the -MoveToTeams switch. For details, see Pair the SBC to the Direct Routing service of Phone System. Skype for Business Server 2015, March 2016 Cumulative Update 6.0.9319.235, Lync Server 2013 July 2015 Cumulative Update 5.0.8308.920. This option connects Phone System to your telephony network by using Direct Routing, as shown in the following diagram: If you answer yes to the following questions, then Phone System with Direct Routing is the right solution for you: You connect your own supported Session Border Controller (SBC) to Phone System without the need for additional on-premises software. You can upgrade your current installation and maintain any custom rules you have defined in your environment. This system must also reliably connect users across borders, while being compliant with local regulations. Cloud Voicemail includes voicemail transcription, which is enabled for all users in your organization by default. To migrate this user to TeamsOnly mode with PSTN functionality, you must enable the user for Direct Routing, and then move the user to the cloud. Make sure users have been assigned a Teams license. Upon upgrade, this user will continue to have a Microsoft Calling plan. Direct Routing is a way to provide a PSTN (public switched telephone network) connection to Microsoft Teams users so that they can make and receive external phone calls on any device using Teams. To connect Phone System to the PSTN, you can choose one of the following options: Phone System with Calling Plan. Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. This preview version is provided without a service-level agreement, and we don't recommend it for production workloads. For example, Direct Routing requires additional steps to configure call routing. As mentioned above, the Hybrid Voice Connectivity provides access to PSTN for users with a Skype for Business online account. . You must be a registered user to add a comment. Above all, this system must be easy to manage, so business growth is not slowed by painful administration. Steps 1-4 are listed in the suggested sequence, but they can be done in any order. An all-in-the-cloud solution with Microsoft as your PSTN carrier. For information on how to configure Teams Phone Mobile, see Configure Teams Phone Mobile. Combined with Phone System, PSTN connectivity options enable your users to make phone calls all over the world. The PSTN media is anchored through a registered public IP that the Telco provider allows. Transmission links constitute the physical wires or fiber, as may be the case . Your business needs might require that you disable voicemail transcription for specific users or everyone throughout the organization. For new users, such as a new hire, who will be enabled . Skype for Business Server requirements for Cloud PBX with on-premises If users already have a Microsoft Calling Plan with a phone number, the only required change is to assign the user TeamsOnly mode in TeamsUpgradePolicy. Phone System with your own PSTN carrier by using Operator Connect. Which user locations need new phone numbers from Microsoft? Webex Calling easily extends to a complete collaboration experience that includes market-leading calling, meetings, messaging, contact center, and . How you acquire and manage phone numbers differs depending on your PSTN connectivity option. Evaluating Direct Routing for Microsoft Teams telephony And we continue to streamline this process. This scenario is the simplest upgrade scenario involving voice. In this scenario, the user is still homed in Skype for Business on-premises. The users upgrade to Teams needs to be coordinated with migration of the user to Direct Routing to ensure the TeamsOnly user has PSTN functionality. Lync Phone Edition devices MUST be updated to minimum required firmware in your on premises environment PRIOR to moving to Skype for Business Online. Plan your Cloud PBX solution in Skype for Business. Creating users in online Skype for Business or Teams without first enabling them in on-premises pool with Enterprise Voice is not supported. How do I port existing phone numbers to Teams. For more information, see Configure voice routing for Direct Routing, Manage voice routing policies and Translate phone numbers.
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