The Together Home Transition Program was first launched in July 2020 during the COVID-19 outbreak to uphold the NSW Governments commitment to keeping rough sleepers safe during the pandemic. National Relay Service 133 677Telephone Interpreter Service (TIS): 131 450We can arrange an interpreter through TIS or you can contact TIS yourself before speaking to us. If the repair is identified as urgent, eRepair will advise you to call the Housing Contact Centre on 1800 422 322. eRepair is available 24 hours a day, seven days a week. If there is, we may suggest changes to policies or procedures. Housing Commission of New South Wales - Research Data Australia The Together Home Transition Program is an important NSW Government investment that supports the Premiers Priority to halve street homelessness by 2025. Communities and Justice, NSW Department of; Local Offices. (4) The role of the . eRepair is an online service developed for DCJ tenants to lodge their non-urgent repair requests. See our Accessibility page for further information. update contact details, including emergency contacts. We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. Find funding programs to help deliver social and affordable housing across NSW. If you are outside of Australia, please click here for overseas phone numbers. Aboriginal people can apply for housing and access work and study opportunities. MyHousing | Family & Community Services Our website provides a full list of our local DCJ office address and phone numbers under Contact Us. Domestic Violence Line - 1800 656 463 Link2home Homelessness - 1800 152 152 Link2home Veterans and Ex-Service - 1800 326 989 Quick access Apply for housing assistance launch east If FACS or the AHO has not complied with its obligations to carry out maintenance, NCAT can order it to do so. NSW Government NSW Government has a repository for NSW Government publications. Housing and homelessness We work with housing support services to respond to homelessness in NSW and enable affordable housing for all. For general enquiries, call DCJ Housing Contact Centre on 1800 422 322. As part of this we have changed how we manage repairs and maintenance to your property. PO Box 20217. (3) The agency, however, did not commence effective operation until 1945. That the Committee inquires into and reports on the management of public housing maintenance contracts in NSW, with particular reference to: The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. One thing we consider when assessing your complaint is whether there is an alternative and satisfactory means of resolving it. Last updated: 16 September 2022 . Email: feedback@facs.nsw.gov.au Postal Address: Housing NSW Head Office Locked Bag 4001 ASHFIELD BC NSW 1800 Phone: 1800 422 322 More information DCJ Housing offices are generally open from 9:00am to 5:00pm. State of New South Wales, February 2018This publication is released under a Creative Commons license CC BY 4.0. We can look at how FACS handles complaints about tenant behaviour, but we cant make FACS take enforcement action against a tenant, or investigate tenant behaviour ourselves. Education Programs and Services - Corrective Services NSW Home See Advocacy and Legal Services below. Information for multicultural families and communities, Deliver services to children and families, Repairs, modifications and maintenance to a property, Toggle sub navigation menu for Repairs, modifications and maintenance to a property. "Following a community and housing sector workshop in 2021 in response to growing concerns around . writing to: FACS Client Feedback Service, Locked Bag 7150, Liverpool BC, NSW 1871. The Housing Commission of New South Wales was established by the Housing Act, 1941 (Act. This inquiry was self-referred on 22 October 2020. Follow-up Review of the Management of NSW Public Housing Maintenance See Advocacy and Legal Services below. NSW Police, NSW Department of Communities and Justice, key community sector organisations, Local Aboriginal Land Councils and 2 community members. arrange for the work to be completed, and. Find out how we can help you find or keep your housing, how to apply for private rental assistance or social housing. the maintenance line. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities. Registering for the app will provide access to key features personalised to your circumstances: - View account balances such as rent, water and Rentstart bond loan. PaGe 2 NSW HealtH Closing the gap: 10 years of Housing for Health in NSW The NSW Department of Health has been managing a health and safety focussed repair and maintenance program in Aboriginal community housing across NSW over the past 10 years. This inquiry is no longer receiving submissions. The term social housing refers to accommodation services provided by government agencies, non-government community housing providers and government subsidised private rental. NSW Government You can also write to your local DCJ office. Informed by lessons of the past,Department of Communities and Justiceis improving how we work with Aboriginal people and communities. If you or your visitors have caused damage to the property, you may have to pay for the cost of the repair. How to make sure needed repairs and maintenance in your home get done There are different response times for different repairs, with priority for urgent safety issues. If there is a more appropriate way for you to resolve your complaint we may expect you to take the action we suggest. If you have any questions, please contact us at: Phone: 1800 738 718. You can call us for advice about whether your issue is something we can help with. (02) 4352 4400. no.65, 1941), the first Commissioners took office from 20 February, 1942, (1) and the Act was proclaimed on 20 February 1942 (2) with the exception of Part III (Sections 7- 16) which was proclaimed on 1 May, 1942. The landlord is only required to reimburse the tenant's costs if: the need for the urgent repair was not the tenant's fault.

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department of housing nsw maintenance